Hello, my name is Lisa Lorraine
and I am a highly adaptable problem-solving project manager.
“A project is a problem scheduled for a solution.”
-Joseph M. Juran
For me, problem solving is my most valuable essential skill that allows me to handle the issues that I encounter daily within the multi-disciplinary projects that I manage. It has contributed to my excelling at taking on extreme challenges, navigating organizational dynamics and forecasting and dismantling roadblocks to success.
As a versatile professional with 20+ years’ experience, including 7+ years managing projects of all sizes, developing key deliverables, and driving project success. I can be counted on to manage challenging clients through my ability to apply a positive approach to all I do, with consistency and encouragement. I enjoy helping others.
I am a life-long learner who is always pushing myself towards innovative ideas, creative endeavors, and thoughtful experiences. My mindset is drawn to goals and growth.
Expertise
The skills I have acquired through my profession.
Education
My certificates, degrees, and education I have obtained.
Business Manager
Emporia State University, Emporia, Kansas
Jun 2021 – May 2022
- Compiled and analyzed financial information, then recommended or developed procedures for efficient use of resources
- Developed solutions to operational problems and proposed changes in complex accounting systems.
- Responded to inquiries and provided training pertaining to accounting procedures and policies.
- Managed the day-to-day accounting and financial reporting of the University of Libraries and Archives.
- Maintained three internal accounting records which are reconciled with ESU Budget and Controller’s Offices.
- Provided monthly financial reports to the Dean of Library and Archives and other department supervisors, University Controller, and Budget Office personnel as requested.
- Developed and created special financial reports as requested by the Dean of Library and Archives, University Controller, Budget Director, and Director of Athletics.
- Ensured compliance with all federal, state, and university laws and accounting procedures.
- Analyzed department expenditures and made cost-saving recommendations to the Dean of Libraries and Archives.
- Ensured communication with ESU Foundation and monitored all restricted accounts at the Foundation.
- Ensured proper oversight and accountability of all financial accounts. As the Business Manager of the University Libraries and Archives
- Compiled and analyzed financial information, then recommended or developed procedures for efficient use of resources.
- Developed solutions to operational problems and proposed changes in complex accounting systems.
- Responded to inquiries and provided training pertaining to accounting procedures and policies.
- Managed the day-to-day accounting and financial reporting of the University of Libraries and Archives.
- Maintained three internal accounting records which are reconciled with ESU Budget and Controller’s Offices.
- Provided monthly financial reports to the Dean of Library and Archives and other department supervisors, University Controller, and Budget Office personnel as requested.
- Developed and created special financial reports as requested by the Dean of Library and Archives, University Controller, Budget Director
- Ensured compliance with all federal, state, and university laws and accounting procedures.
- Analyzed department expenditures and made cost-saving recommendations to the Dean of Libraries and Archives.
- Ensured communication with ESU Foundation and monitored all restricted accounts at the Foundation.
- Ensured proper oversight and accountability of all financial accounts.
Skills: Process Improvement · Financial Planning · Vendor Management · Budgeting · Microsoft Project
Web Projects Manager
Dr Frankenstein’s Inc., San Diego, CA
Aug 2015 – May 2021
- Provided leadership and counseling to external project support teams were on-time, on-budget and within scope
- Performed product research and produced original written content for over 100 client websites
- Led a team of graphic designers through the creation of 3-D models, and other visuals
- Maintained the structure of the project department for greater efficiency
- Initiated email-marketing and newsletter activities
- Retained clients for secondary projects through outstanding customer relations and CRM activities
- Provided leadership and counseling to external project support teams were on-time, on-budget and within scope
- Performed product research and produced original written content for over 100 client websites
- Led a team of graphic designers through the creation of 3-D models, and other visuals
- Maintained the structure of the project department for greater efficiency * Initiated email-marketing and newsletter activities
- Retained clients for secondary projects through outstanding customer relations and CRM activities
Skills: Agile Project Management · Microsoft Project · Asana · Project Management Google Certified · Project Management
Web Developer
Dr Frankenstein’s Inc., San Diego, CA
April 2002 – May 2021
DUTIES:
- Wrote efficient code
- Created websites using XHTML/CSS practices
- Primary experience with mySQL, PHP, WordPress, ASP, ASP.net. JavaScript
- Researched different software programs, maintaining software documentation
- Implemented website contingency plans
- Demonstrated ability to multitask with strict time constraints, budgets and business goals
- Effective Server architecture management
- Knowledge of Search Engine Optimization
Center Director
Code Ninjas, Poway, CA
January 2019 – August 2019
DUTIES:
Increased sales growth by 50% for the summer computer coding day camp program for kids (7-14). Maintaining the curriculum standard, setting STEM activities, and overseeing the physical facilities. Acting as the primary point of contact in the center coordinating the day-to-day business, also managing the communication with parents and the local Poway community. Developing policies for the center and communicating those policies to parents. Meeting with parents of prospective students to determining whether the program offered is a good fit for the family.
CURRICULUM MANAGEMENT:
Worked with staff and the children to make sure that progress is happening in the best possible way. Focused on the goal where the kids are learning and having fun, while the parents see the results.
FACILITIES MANAGEMENT:
Ensured that the center’s physical facilities comply with local, state and federal laws and are a safe and appropriate environment for children. Determined and evaluated the services, technology, equipment, and supplies needed for the center.
STAFFING MANAGEMENT:
Managed staff of 10, developed job descriptions, interviewed candidates, maintained staff development and education and, necessary disciplinary processes.
SALES AND MARKETING:
Accomplished effective business development by researching and developing marketing opportunities and implemented sales plans and activities. Built relationships with the community. through advertising, promotions, and events; establishing the center as trusted STEM resource. Generated and followed-up on enrollment leads and the total sales process.
Social Media Agency Manager
Dr Frankenstein’s Inc., San Diego, CA
January 2012 – March 2020
Responsibilities:
Administered and created marketing content on all social media platforms, such as Instagram, Facebook, and Twitter, that built an audience and ensured customer engagement for set marketing campaigns.
Monitored site metrics, responded to reader comments, and oversaw the creative design of marketing products. Understood social media metrics to demonstrate the best use of the information to ensure the social media strategy achieved its goals.
Identified new customers and markets, developed marketing approaches, and proposal preparation.
Skills: Facebook Ads · Brand Management · Google Ads · Sales Conversion · Google Analytics
Operations Manager
IMEB, Inc., San Marcos, CA
December 2000 – December 2005
Responsibilities:
- Supported the company’s mission by exhibiting the following behaviors of excellence, competence, collaboration, innovation accountability, and ownership.
- Managed all aspects of the accounting systems including AP, AR, Payroll and General Ledger transactions.
- Prepared annual budget and financials.
- Established operations initiatives for improvement in safety, product quality, cost analysis, deliveries, and employee relations.
DNA QC Lab Technician
Genset Oligos
April 1992 – October 1999
- Provided basic testing of finished Genset product (oligo).
- Inspected testing of components to be used in further manufacturing of the final product release.
- Maintained liquid handling robots to extract DNA
- Performed gel electrophoresis and other routine chemical tests.
- Monitored inventory of reagents used in the laboratory by preparing and re-stocking chemicals
- Complied with biohazard/radiation safety standards through proper handling of hazardous chemicals, biological agents, and radiation sources.
- Practiced outstanding quality control
Corporate Bookkeeper
ATPA
April 1992 – October 1999
- Oversaw the day-to-day management accounting operations.
- Processed codes and supervised accounts receivables invoicing.
- Performed accounts payable functions. Assisted Controller with audit documentation.
- Coordinated and supervised with team to expedite accurate information processing.
